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What questions will a CQC compliance officer ask?

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1. What is your name?

2. What is the name of your service?

3. What is your CQC registration number?

4. What is the name of your registered manager?

5. What is your service’s address?

6. When was your service registered with the CQC?

7. How many service users does your service have?

8. What are the care needs of your service users?

9. What type of care does your service provide?

10. What services does your service provide?

11. Does your service have any affiliated services?

12. What are your service’s policies and procedures?

13. Does your service have an complaints policy?

14. What is your service’s philosophy?

15. What are your staff members’ qualifications?

16. How many staff members does your service have?

17. What are your staff members’ job roles?

18. Does your service use any external agencies?

19. What are your shift patterns?

20. What are your staffing ratios?

21. What are your staff members’ induction and training requirements?

22. What are your staff members’ supervision and appraisal arrangements?

23. What are your staff members’ working hours?

24. What are your staff members’ terms and conditions of employment?

25. Does your service provide any benefits to staff members?

26. Does your service have any vacancies?

27. How are your staff members deployed?

28. What are your staff members’ job roles and responsibilities?

29. What are your staff members’ skills and experience?

30. What are your staff members’ training and development needs?